Vidaoo is the WebRTC videoconference solution dedicated to enhance
contact center and business collaboration services
CUSTOMER SUPPORT
Provide immediate video support, conduct a preliminary technical assessment, and solve complex issues
Think of your mobile view as a condensed summary of desktop.
A. Expand the content tree to the left
B. Select the visibility icon beside the elements you’d like to show or hide.
All page elements should sit inside the blue page guides. Anything outside is highlighted in red.
Layout Assistant helps you get inside the bounds fast.
A. Navigate to Page Properties
B. Under Layout Assistant, click “Entire Page”. Or select a page section, and apply to a section at a time.
Let’s publish (don’t worry it will only be visible to you).
A. Click ‘Save’,
B. Navigate back to the Page Overview screen
C. Click Publish
REQUEST A
ACCESSIBILITY
Increase your local presence, ensure continuity and fast access to your services with video assisted workstations
COLLABORATION
Keep connected with your team, organize meetings, events, and demos, and invite up to 100 people
Your customers will be able to start a video call with your company directly from any browser and any device. No download is needed. Just one click!
Reply to an incoming video call or schedule a
meeting with whom you like. Organizing is simple, taking part is even more!
Transfer requests from a chat room to a videocall,
diagnose the problem and ensure the right support.
Always provide a solution first attempt!
REQUEST A
1 x Videomeeting per license up to 100 participants
90 days of videorecording retention per license
Automation features
AUDIO only (click to call)
Automation webhook API
(connect Vidaoo video calls to your external app)
Automation SIP Trunk
(connect Vidaoo videocalls to your external PBX
or Contact center solution IVR and ACD)
1 x Videomeeting per license up to 100 participants
90 days of videorecording retention per license
Automation features
AUDIO only (click to call)
Automation webhook API
(connect Vidaoo video calls to your external app)
Automation SIP Trunk
(connect Vidaoo videocalls to your external PBX
or Contact center solution IVR and ACD)
1 x Videomeeting per license up to 100 participants
90 days of videorecording retention per license
Automation features
AUDIO only (click to call)
Automation webhook API
(connect Vidaoo video calls to your external app)
Automation SIP Trunk
(connect Vidaoo videocalls to your external PBX
or Contact center solution IVR and ACD)
1 x Videomeeting per license up to 100 participants
90 days of videorecording retention per license
Automation features
AUDIO only (click to call)
Automation webhook API
(connect Vidaoo video calls to your external app)
Automation SIP Trunk
(connect Vidaoo videocalls to your external PBX
or Contact center solution IVR and ACD)
Meet&Go
Meet&Click
Meet&Automate
Meet&Connect
REQUEST A
Vidaoo è la soluzione WebRTC di videoconference dedicata al potenziamento
dei servizi di contact center e di collaboration aziendale
Vidaoo is the WebRTC videoconference solution dedicated to enhancing
contact center and business collaboration services
CUSTOMER SUPPORT
Provide immediate video support, conduct a preliminary technical assessment, and solve complex issues
ACCESSIBILITY
Increase your presence on the territory, ensure continuity and quick access to your services with video assisted stations
COLLABORATION
Stay connected with your team, organize meetings, events, and demos, and invite up to 100 people to join
Allow your customers to
start a video call with your business directly from your browser and from every device. No download is required. Just one click!
Reply to an incoming video call or schedule a meeting inviting you to attend. Organizing is simple, participating is even more so!
Transfer requests from a chat room to a videocall, diagnose the problem and ensure the right support.
Always provide a solution on the first try!
1 x Videomeeting per license up to 100 participants
90 days of videorecording retention per license
Automation features
AUDIO only (click to call)
Automation webhook API
(connect Vidaoo video calls to your external app)
Automation SIP Trunk
(connect Vidaoo videocalls to your external PBX
or Contact center solution IVR and ACD)
Meet&Go
1 x Videomeeting per license up to 100 participants
90 days of videorecording retention per license
Automation features
AUDIO only (click to call)
Automation webhook API
(connect Vidaoo video calls to your external app)
Automation SIP Trunk
(connect Vidaoo videocalls to your external PBX
or Contact center solution IVR and ACD)
Meet&Click
1 x Videomeeting per license up to 100 participants
90 days of videorecording retention per license
Automation features
AUDIO only (click to call)
Automation webhook API
(connect Vidaoo video calls to your external app)
Automation SIP Trunk
(connect Vidaoo videocalls to your external PBX
or Contact center solution IVR and ACD)
Meet&Automate
Meet&Connect
1 x Videomeeting per license up to 100 participants
90 days of videorecording retention per license
Automation features
AUDIO only (click to call)
Automation webhook API
(connect Vidaoo video calls to your external app)
Automation SIP Trunk
(connect Vidaoo videocalls to your external PBX
or Contact center solution IVR and ACD)