SECURE VIDEO COMMUNICATION SYSTEM

Vidaoo is the WebRTC videoconference solution dedicated to enhance
contact center and business collaboration services

CUSTOMER SUPPORT

Provide immediate video support, conduct a preliminary technical assessment, and solve complex issues

Think of your mobile view as a condensed summary of desktop. 

A. Expand the content tree to the left

B. Select the visibility icon beside the elements you’d like to show or hide. 

Hide elements as needed

All page elements should sit inside the blue page guides. Anything outside is highlighted in red.

Layout Assistant helps you get inside the bounds fast.

Good Job!

A. Navigate to Page Properties 

B. Under Layout Assistant, click “Entire Page”. Or select a page section, and apply to a section at a time.

Let’s publish (don’t worry it will only be visible to you). 

A. Click ‘Save’, 

B. Navigate back to the Page Overview screen 

C. Click Publish

ProductPlansFREE DEMO

REQUEST A

FREE DEMO

RESET DISTANCES
WITH VIDAOO

ACCESSIBILITY

Increase your local presence, ensure continuity and fast access to your services with video assisted workstations

COLLABORATION

Keep connected with your team, organize meetings, events, and demos, and invite up to 100 people

Your customers will be able to start a video call with your company directly from any browser and any device. No download is needed. Just one click!

Reply to an incoming video call or schedule a
meeting with whom you like. 
Organizing is simple, taking part is even more!

Transfer requests from a chat room to a videocall,
diagnose the problem and ensure the right support.
Always provide a solution first attempt!

MAXIMUM PRODUCTIVITY AT HAND

REQUEST A

FREE DEMO

Choose the ideal solution for your business

1 x Videomeeting per license up to 100 participants

90 days of videorecording retention per license


Automation features
AUDIO only (click to call)

Automation webhook API
(connect Vidaoo video calls to your external app)

Automation SIP Trunk
(connect Vidaoo videocalls to your external PBX
or Contact center solution IVR and ACD)

1 x Videomeeting per license up to 100 participants

90 days of videorecording retention per license


Automation features
AUDIO only (click to call)


Automation webhook API
(connect Vidaoo video calls to your external app)

Automation SIP Trunk
(connect Vidaoo videocalls to your external PBX
or Contact center solution IVR and ACD)

1 x Videomeeting per license up to 100 participants

90 days of videorecording retention per license


Automation features
AUDIO only (click to call)


Automation webhook API
(connect Vidaoo video calls to your external app)


Automation SIP Trunk
(connect Vidaoo videocalls to your external PBX
or Contact center solution IVR and ACD)

1 x Videomeeting per license up to 100 participants

90 days of videorecording retention per license


Automation features
AUDIO only (click to call)


Automation webhook API
(connect Vidaoo video calls to your external app)


Automation SIP Trunk
(connect Vidaoo videocalls to your external PBX
or Contact center solution IVR and ACD)

Meet&Go

Meet&Click

Meet&Automate

Meet&Connect

FREE DEMO

REQUEST A

Fill out the form to get a free demo of Vidaoo right away

ProductPlans

SECURE VIDEO COMMUNICATION SYSTEM

Vidaoo è la soluzione WebRTC di videoconference dedicata al potenziamento
dei servizi di contact center e di collaboration aziendale

Vidaoo is the WebRTC videoconference solution dedicated to enhancing
contact center and business collaboration services

REQUEST A

FREE DEMO

RESET DISTANCES
WITH VIDAOO

CUSTOMER SUPPORT

Provide immediate video support, conduct a preliminary technical assessment, and solve complex issues

ACCESSIBILITY

Increase your presence on the territory, ensure continuity and quick access to your services with video assisted stations

COLLABORATION

Stay connected with your team, organize meetings, events, and demos, and invite up to 100 people to join

MAXIMUM PRODUCTIVITY AT YOUR FINGERTIPS

Allow your customers to
start a video call with your business directly from your browser and from every device. 
No download is required. Just one click!

Reply to an incoming video call or schedule a meeting inviting you to attend. Organizing is simple, participating is even more so!

Transfer requests from a chat room to a videocall, diagnose the problem and ensure the right support.
Always provide a solution on the first try!

FREE DEMO

REQUEST A

STABILITY AND AVAILABILITY WITH MICROSERVICES ARCHITECTURE

The services communicate with each other and perform independently of each other their function

INTEGRATED WITH XCALLY AND ALL CONTACT CENTER SOFTWARE

Vidaoo can be easily connected to the Xcally suite and third-party solutions that use standard SIP

THE HIGHEST SECURITY STANDARDS FOR YOUR BUSINESS AND CUSTOMERS

Certifications and strict compliance with regulations ensure respect for the privacy of business data and customers.

Choose the ideal solution for your business

1 x Videomeeting per license up to 100 participants

90 days of videorecording retention per license


Automation features
AUDIO only (click to call)

Automation webhook API
(connect Vidaoo video calls to your external app)

Automation SIP Trunk
(connect Vidaoo videocalls to your external PBX
or Contact center solution IVR and ACD)

Meet&Go

1 x Videomeeting per license up to 100 participants

90 days of videorecording retention per license


Automation features
AUDIO only (click to call)


Automation webhook API
(connect Vidaoo video calls to your external app)

Automation SIP Trunk
(connect Vidaoo videocalls to your external PBX
or Contact center solution IVR and ACD)

Meet&Click

1 x Videomeeting per license up to 100 participants

90 days of videorecording retention per license


Automation features
AUDIO only (click to call)


Automation webhook API
(connect Vidaoo video calls to your external app)


Automation SIP Trunk
(connect Vidaoo videocalls to your external PBX
or Contact center solution IVR and ACD)

Meet&Automate

Meet&Connect

1 x Videomeeting per license up to 100 participants

90 days of videorecording retention per license


Automation features
AUDIO only (click to call)


Automation webhook API
(connect Vidaoo video calls to your external app)


Automation SIP Trunk
(connect Vidaoo videocalls to your external PBX
or Contact center solution IVR and ACD)

REQUEST A

FREE DEMO

Brevetto USA US9516265B2 ottenuto per SIP AUTOMATION di Vidaoo

Questa funzionalità di Vidaoo permette di indirizzare le videocomunicazioni anche ai call center voice, dividendo i due flussi: da una parte la componente voce, indirizzata al customer care vocale, dall'altra la componente video che verrà associata alla chiamata telefonica creata dagli end point. 


L'obiettivo finale è quello di poter indirizzare una videocomunicazione anche ai contact center che non prevedono il servizio di videochiamata. 

US Patent US9516265B2 obtained for SIP AUTOMATION by Vidaoo

This feature of Vidaoo allows you to direct video communications also to voice call centers, dividing the two streams: on the one hand the voice component, addressed to the voice customer care, on the other the video component that will be associated with the telephone call created by end points.

The ultimate goal is to be able to direct a video communication even to contact centers that do not provide the video call service.
This feature of Vidaoo allows you to direct video communications also to voice call centers, dividing the two streams: on the one hand the voice component, addressed to the voice customer care, on the other the video component that will be associated with the telephone call created by end points.

The ultimate goal is to be able to direct a video communication even to contact centers that do not provide the video call service.

US Patent US9516265B2 

obtained for SIP AUTOMATION by Vidaoo

XENIALAB s.r.l.
Registered office: Via I Maggio 13, 20037 Paderno Dugnano (MI)
Headquarters: C.so Vittorio Emanuele II, 111 10128 Torino
VAT n. P.IVA 09668910012

XENIALAB s.r.l.
Registered office: Via I Maggio 13, 20037 Paderno Dugnano (MI)
Headquarters: C.so Vittorio Emanuele II, 111 10128 Torino
VAT n. P.IVA 09668910012

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